Comprehensive management of the IT area

Challenge

Since 1996, our Client has trusted Prominente for the complete outsourcing of its IT Management, setting three main goals:

  • Maintaining the correct operation of the company's hardware, software, technological systems and services; and providing high-level support for all of the above, in order to ensure optimal operational performance.
  • Helping the company reduce or optimize its costs.
  • Helping improve productivity in different areas of the company.

Profits

Prominente provides comprehensive management services for the IT area, which includes:

  • Management.
  • Functional and process analysis.
  • Microinformatics service for end users and work stations.
  • Applications support and maintenance.
  • Administration and maintenance of infrastructure components (servers, databases, Backup/Restore, computer security, networks and communications equipment).
  • Advice on new technologies.
  • Analysis, development and implementation of new development projects for software solutions and infrastructure.

Technologies

Windows Server.
SQL Server.
SharePoint.
.NET.
Pectra BPM Savia.
Business Process Automation.

Client data

  • Users: +8,250.
  • Applications: +40.
  • Databases: +350.
  • Servers: +140.