Franchise management platform

Franchise management platform


Due to its geographic extension, its need was to improve the support provided for a large number of claims, requirements and operational inquiries.


  • Efficient communication between the company and the franchisees.
  • Greater productivity across all areas of the company.
  • Formalization and automation of management processes.
  • Reduction of operating costs.
  • Generation of reports and statistics that allow analyzing and solving basic problems.
  • Cultural change and positive acceptance thanks to the ease of use of both the app and the web.
  • Greater control over management at the geographical level.
  • Reduction in the administrative burden and manual work achieved through the replacement of old methodologies.


Pectra BPM Savia
Microsoft Azure

Client data

  • Experience: +20 years.
  • Franchises: +1,700.
  • Presence: 4 countries (Latin America).
  • Tickets generated each month: +3,000.